The Causes of Disruptive Behaviors in Nursing Workforce: A Systematic Review

Authors

1 Nursing Department, Baqiyatallah University of Medical Sciences, Tehran, Iran

2 Nursing Department, Faculty of Nursing, Baqiyatallah University of Medical Sciences, Tehran, Iran

3 Nursing Department, Faculty of Nursing, Shahed University of Medical Sciences, Tehran, Iran

Abstract

The first essential step to addressing disruptive behaviors is to gain an understanding of the causes of disruptive behaviors in healthcare organizations. This review article was conducted to gain an understanding of the causes of disruptive behaviors in the nursing workforce. The University of York center for Reviewers and Dissemination Guidance approach was used for searching five databases (PubMed, PsycINFO, CINAHL, Medline and Science direct) with 3main category key words from 2000 to Nov 2014. Lastly, 12 full texts were analyzed for responding to the research question. The results are explained in four categories; individual, organizational, environmental and social factors. This study showed that disruptive behaviors are a complex phenomenon, and the causes that contribute to disruptive behaviors typically operate at multiple levels and suggested that there are many factors behind a disruptive behavior and the escalation of the situation.

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