Introduction: Digital empathy has become an essential component in modern nursing care, particularly as healthcare systems increasingly rely on digital communication tools. This systematic review explores the concept, practical applications, and outcomes of digital empathy in nursing practice. The goal is to understand how digital empathy contributes to patient -centered care and emotional support in virtual healthcare settings. Methods: A comprehensive literature search was conducted using databases such as PubMed, Scopus, Web of Science, SID, and Magiran. Keywords included "digital empathy," "nursing care," "virtual communication," and "patient -centered care." Studies published between 2015 and 2025 were reviewed based on predefined inclusion criteria. The selected articles were analyzed to identify key themes and insights related to the implementation of digital empathy in nursing. Results: The findings highlight that digital empathy plays a crucial role in enhancing nurse–patient interactions across virtual care platforms. Interventions such as online training, digital empathy tools, and AI-supported communication systems have been shown to improve emotional engagement, patient satisfaction, and trust. However, challenges like reduced non -verbal cues and digital fatigue were also noted, emphasizing the need for better training in digital communication skills and more empathy-focused system designs. Conclusion: Digital empathy has the potential to significantly improve the quality of nursing care in digital environments. While technology can facilitate empathetic communication, maintaining a human -centered approach remains essential. Ongoing education and thoughtful design of digital tools that prioritize empathy are vital for delivering meaningful and compassionate care in virtual healthcare settings.
Mahmoudi,B. , Pazokian,M. and Nazari,N. (2025). Digital Empathy in Nursing: A Systematic Review. International Journal of Medical Reviews, 12(4), 988-995. doi: 10.30491/ijmr.2025.515623.1325
MLA
Mahmoudi,B. , , Pazokian,M. , and Nazari,N. . "Digital Empathy in Nursing: A Systematic Review", International Journal of Medical Reviews, 12, 4, 2025, 988-995. doi: 10.30491/ijmr.2025.515623.1325
HARVARD
Mahmoudi B., Pazokian M., Nazari N. (2025). 'Digital Empathy in Nursing: A Systematic Review', International Journal of Medical Reviews, 12(4), pp. 988-995. doi: 10.30491/ijmr.2025.515623.1325
CHICAGO
B. Mahmoudi, M. Pazokian and N. Nazari, "Digital Empathy in Nursing: A Systematic Review," International Journal of Medical Reviews, 12 4 (2025): 988-995, doi: 10.30491/ijmr.2025.515623.1325
VANCOUVER
Mahmoudi B., Pazokian M., Nazari N. Digital Empathy in Nursing: A Systematic Review. Int J Med Rev, 2025; 12(4): 988-995. doi: 10.30491/ijmr.2025.515623.1325